Please note shipping is only available for works of art. Other products are available for pickup-only.
What does the Shipping Charge include?
The shipping charge is specified separately for every work of art by Surface Gallery. The flat rate shipping and delivery charge includes packaging, shipping and insurance. Taxes are listed separately. Our prices are all inclusive (packing, handling, shipping and insurance) except for taxes. All taxes are included with the final payment if applicable in your region.
How long does it take for an order to arrive?
The artwork or product will be shipped to the customer once the initial exhibit has concluded (usually 4 weeks after the exhibit). Once we take down the show, we take up to 5 working days to ship the artwork. Most orders are delivered within 3 to 7 working days. Delivery of all orders will be shipped to the shipping address as listed by you. We do not ship to PO Boxes. We do not guarantee any time limit of delivery. In odd instances, a shipment may be delayed due to extraneous circumstances such as, flight delays, remote locations, strikes, force majuere and etc.
What if I need the artwork before the exhibition has ended?
We understand that sometimes you need your artwork purchase right away for a gift or other special reason. If that is the case please email us at firstname.lastname@example.org and we will do our best to accommodate you.
What if the shipped Artwork is received in a damaged condition?
You will be required to sign for the package and if you discover damage on the artwork, please notify us immediately. Please email us at email@example.com
Do I need to sign for my package upon delivery?
No, unless you email us directly and ask, we will not require a signature for delivery.
How are taxes calculated on my purchase?
All shipping costs will be added to your order upon final payment and checkout. Taxes will be charged on final payment if required by your location.